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Step 1: Review Your Account

• Log in to Campus Web and navigate to the Finances.
  • Review the balance on account using the following:
    • Locate the My Account Balances link to show what the total balance on your account is.

• • • To show more details of your charges, fees, and scholarships, click on view account details & history.

                                                                                                OR

• Locate the Statement of Account link to show the full history of your account (separated by semester).

• If on a payment plan, ensure payments are up to date in the Finances tab under the Payment Plan Portal.

🚫 Step 2: Check for Holds

• Go to your student portal to check if any holds are placed.
• Contact the Business Office to see when and how holds will be removed.

📞 Step 3: Contact the Business Office (if needed)

• Call or email the Business Office for questions about charges.
• Ask for a breakdown of your charges if unclear.
• If on a payment plan, check you are up to date on payments.
• If unable to pay in full, inquire about:
  • Payment plans
  • Emergency aid or grants
  • Late fee waivers (if applicable)

💳 Step 4: Make a Payment

• Make a payment online, by mail, or in person.
  • If you plan to make a payment online, please use the following:
    • If on a payment plan, locate the semester payment plan available and select the green make a payment button

• • • Then, fill in the payment information for the payment due date you plan to pay for.

Note: when filling in the amount to pay, do not use any punctuation. Additionally, you can make payments via credit card or e-check (whichever you prefer).

• • If making a payment in full, locate the My Account Balances link.
    • Then, click on Make a Payment US Currency OR Make a Payment International Currency:

📥 Step 5: Confirm Resolution

• Ensure your balance is cleared or plan is active and up to date.
• Keep receipts or confirmation emails.
• Monitor your student account on Campus Web and GBC email for updates.